Roller Shutters FAQ

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How to take measurements for shutters

Properly taking measurements for roller shutters is critical for accurate and functional installation. Before ordering or installing a new roller shutter, it is important to identify the type of rail present (or absent) in the window compartment. Below you will find a quick guide for taking measurements based on the Pracal profile you choose:

➤ 1. With recessed rail.
Point-to-point measurement of the compartment.

With A27 profile: add 4.4 cm to the measured measurement

A28 profile: add 2.6 cm

➤ 2. Without guide
Always measure from point to point of the window hole.

With A27 profile: subtract 1.6 cm

With profile A28: subtract 1.4 cm

➤ 3. External guidance
Point-to-point measurement as in other cases.

With A27 profile: subtract 1.6 cm

With profile A28: subtract 1.4 cm

To avoid mistakes and get a clear view of the process, we recommend watching our official YouTube video tutorial:
Watch here the video on how to take measurements for shutters

In the video we show all the possible case studies for measuring the window hole according to the type of installation, with practical examples and simple explanations.

  • Following the correct instructions allows you to avoid waste, wrong cuts, and problems during assembly.
  • Precise measurement guarantees you a fully functioning custom-made shutter.

Which shutters to choose?

Choosing the right shutters depends on several factors, including thermal and acoustic insulation requirements, weather resistance, design, and available budget.

Here is an overview of the most common materials:

Insulated aluminum shutters: ideal for those seeking thermal insulation, noise reduction and long life. Internal polyurethane foam improves energy efficiency.

Extruded aluminum roller shutters: these are the strongest. They stand up well to impacts, break-in attempts and adverse weather conditions. Perfect for exposed environments or those seeking maximum security.

Steel roller shutters: very durable, popular for stores and offices.

PVC roller shutters: lightweight and functional, suitable for interior spaces with little exposure to the sun. They offer good value for money.

The right roller shutter for you depends on your home's priorities and the climate zone in which you live.

Want to learn more? Read the full article:
HERE

Can I order shutters online?

Pracal recently launched its online configurator where shutters and all desired accessories can be configured and ordered.

In Pracal's online shop you can purchase all the products in the catalog and customize your blackout shades as if you were on the phone with the salespeople, with the advantage of being able to do it completely independently, even outside of working hours.

As per Pracal's distribution policy you will receive the products you order in as little as 48hrs.

Just register at Shop.pracal.com and immediately start working online with the agreed-upon discount. Pracal's online configurator is dedicated to B2B customers.

Do insulated aluminum shutters really improve comfort?

Yes: High-density foam and stable alloy profiles reduce heat loss in winter and coolness gain in summer; plus they lower noise from outside.

Just register at Shop.pracal.com and immediately start working online with the agreed-upon discount. Pracal's online configurator is dedicated to B2B customers.

What benefits do Pracal's Active Shading Systems offer?

All aluminum shutters belonging to Pracal's Premium category represent the evolution of the traditional shutter: Active Shades do not just close a window, but participate in the well-being of the home.

Pracal presents the shutter as an integral part of an architectural design, on par with other building elements, capable of improving the quality of life in the home as well.

What differentiates an Active Obscurant from others?

  1. Acoustic comfort: noise reduction for quieter rooms.
  2. Thermal efficiency: barrier against thermal bridges, condensation and mold.
  3. Intelligent ventilation: evolved buttonholes, micro-perforated hook and adjustable openings between slats to make rooms breathe better while ensuring brightness and privacy at the same time.
  4. Superior security: reinforced profiles and certified burglar-resistant systems.
  5. Aesthetics that sell: design elements that furnish, available in more than 90 colors and finishes.

Each model solves a specific need, adapting to the needs of the living environment and the preferences of those who live in their homes. This is what puts them in our premium range: not a generic product, but a targeted response to a real need.

Where to find Active Shading Systems for homes or commercial buildings

If you're wondering , "Where can I find active blackout systems for homes or commercial buildings?" the answer is simple: Pracal.
We are Italian manufacturers of active shutters and supply shutters throughout Italy, with a network of dealers always available and an online shop where you can consult models, materials and colors. To contact us just write to contatti@pracal.com or call 0975 390458: we will immediately direct you to your nearest Pracal dealer.

Learn more by clicking HERE

Roller shutters or blinds?

The choice between shutters and blinds depends on several factors, but if you are looking for a modern, functional, and all-weather blackout system, the shutter is often the most advantageous solution.

Here are some reasons to prefer shutters to blinds:

  • Total protection from light and weather
  • Increased thermal and acoustic insulation, especially with insulated models
  • Convenient maneuverability, even with automatic or home automation systems
  • Minimal footprint: does not require external space like shutter sashes
  • Customizable design, suitable for any architectural context

Shutters, on the other hand, remain a viable choice for those seeking a classic style and partial blackout, but they offer less protection from weather changes and often require more maintenance.

If you want comfort, insulation and functionality, Pracal shutters are the complete and versatile choice.

What is the difference between Overview and a traditional roller shutter?

Panoramica is a sunshade shutter made of insulated aluminum: the different openings between the slats allow light and air to pass through in a controlled manner, providing privacy and comfort without sacrificing thermal and acoustic insulation.

How to clean the shutters

Cleaning roller shutters is a simple but often overlooked task. Whether they are aluminum, PVC or motorized, with the right tools you can get a great result in no time.

Here are the basic steps for effective cleaning:

  1. Close the shutter completely.

  2. Remove dust and sand with a soft-bristled broom.

  3. Prepare a solution of lukewarm water and mild detergent.

  4. Run a microfiber cloth over each splint, then rinse and dry.

By cleaning regularly, at least every season change, you avoid fouling and save time in the future.

What if you don't have access to the outside?

You can act in two ways:

  • Clean from the dumpster, sliding the cloth as you clean it from the inside

  • Use a telescoping tool to reach inaccessible external parts

Pay attention to the type of material:

  • Pracal aluminum roller shutters are easy to clean, thanks to quality paint finishes and finishes such as the MATT line, which limits dust adhesion.

  • Plastic (PVC) shutters require gentle cleaners and never abrasive sponges.

  • Electric shutters should be treated with care, avoiding water near the controls and motor.

What materials do you use for profiles and shutters?

In Pracal we produce profiles and shutters in insulated aluminum, extruded aluminum, insulated steel and PVC.

What premium shutter models do you offer?

Our premium models include Zazà, ALÈA, Ariel, Panoramica, Bicolor, Lupin, Obliqua and Soleil.

Discover the entire catalog here: Premium Shutters

Do you provide installation assistance for your products?

Yes, we provide technical support and documentation to facilitate the installation of our blackout systems.
Contact us for more information by calling 0975390458 or email contatti@pracal.com.

What is the standard delivery time?

Delivery time varies depending on the product and quantity ordered, it is possible to deliver in as little as 48 hours. Please contact our sales department for an accurate estimate.

Phone number 0975390458, ask to speak to Pracal's business office.

Do you offer warranty on your products?

Yes, all our products are covered by warranty. Specific details vary by product.

How can I become a reseller of your products?

How can I become a Pracal dealer?

If you are a professional in the window and door industry - window fitter, business or showroom - and are looking for a timely, reliable and knowledgeable supplier, Pracal may be the right partner for you.

Since 1983 we have been making roller shutters, blinds and accessories with an in-house, controlled production chain: from raw material to finished product, ready for installation.

Becoming our dealer means you can count on:

  • a complete range of insulated aluminum, steel and PVC roller shutters

  • certified and also patented accessories

  • Consistent quality, ease of assembly and on-time delivery

  • Technical and sales support that speaks the language of the site

  • customized solutions and over 70 colors available

  • Concrete innovation developed to solve real problems

We believe in strong relationships based on trust, respect for time and listening to the needs of those who work in the field every day.

To receive all information and meet our local agent:

Write to contatti@pracal.com
Or call 0975390458

What motorization options do you offer for your roller shutters?

We offer a variety of motorization solutions, including electric motors without emergency operation and motors with radio technology (e.g., for home automation). We also offer the possibility of integration with existing smart home systems.

Are your blackout systems compatible with different brands of motors on the market?

Our blackout systems are designed to be compatible with most brands of standard engines. However, we recommend our Movitec motors to ensure reliability and direct warranty. Our technical department will be available for consultation prior to installation.

Do you provide guides or video tutorials for basic maintenance of your shutters?

We are working on producing guides and video tutorials for basic maintenance of our products, which will soon be available in the "Technical Support" section of our website and on Pracal's YouTube channel.

In the meantime, our technical department is available to provide more guidance.

Do you have spare parts for your blackout systems?

Yes, we have a wide range of spare parts for our shutter systems, all of which are made directly in-house.
Pracal takes care of the production of the entire shutter system in-house: that's why we know every single component of the shutter in detail.
To receive assistance, please contact our technical department specifying the product model and the spare part needed.

Product Warranty

The warranty between two companies (B2B) is primarily governed by the Civil Code (Articles 1490 et seq.) and lasts for 1 year from delivery, with defects being reported within 8 days of discovery.

B2B legal warranty as per Civil Code (art.1490 et seq.):
Duration: 1 year from delivery of the goods.
Notification of defects: Within 8 days of discovery.
Scope: Covers defects that render the good unfit for use or appreciably diminish its value.

WHAT IS MEANT BY VICE
A defect must be understood as any anomaly or defect that renders the thing sold unfit or less suitable for its intended use, or that appreciably diminishes its value: it may therefore be a material imperfection or lack of quality.
Minimal imperfections are therefore outside the scope of the warranty, since they are negligible and unsuitable to render the thing unusable.

TERMS AND CONDITIONS FOR PROTECTIVE ACTION
The buyer has the burden of reporting defects to the seller within 8 days of discovery, unless a different period is agreed upon by the parties. Otherwise, he cannot avail himself of the warranty.
This provision does not apply if the seller has acknowledged the existence of the defect or concealed it.
In any case, the action is prescribed in one year from the delivery of the goods.

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